Common Reasons for Sign In Failure

  • Caps lock is on.
  • Your password is case sensitive (your User ID is not).
  • Forgotten user Id.
  • Forgotten password.
If you have forgotten your User ID or password please call

your System Administrator

default facility
Unity Health System
Unity Health System - Test Facility
Rochester General Hospital
Newark Wayne Hospital
Clifton Springs Hospital
St. Mary's Hospital
United Memorial Medical Center
Canton Potsdam Hospital
Gouverneur Hospital
Massena Hospital